#### Frequently Asked Questions for Cakes.

1. **What constitutes a “custom” cake?**
– A custom cake is any type of cake that goes above and beyond the call of regular cake work. This can include handmade fondant pieces, flowers, or attention to detail that is a little bit extra than a traditional style birthday cake. Tiered cakes and wedding cakes are also considered custom.

2. **How much do custom cakes cost?**
– The pricing for custom cakes can vary depending on factors such as size, design complexity, and additional decorations. It is best to contact the cake shop directly for a personalized quote based on your specific requirements.

3. **What is the refund policy for custom cakes?**
– Refund policies may vary among cake shops. Some cake shops may offer refunds or replacements if there is an issue with the cake caused by the bakery, while others may have a no-refund policy due to the customized nature of the product. It is recommended to review the specific cake shop’s refund policy or contact them directly for more information.

4. **How far in advance should I place my custom cake order?**
– It is advisable to place your custom cake order as early as possible, especially for special occasions like weddings or large events. Many cake shops require a lead time of at least a few days to a week, depending on the complexity of the design. Contact the cake shop well in advance to discuss your requirements and secure your order.

5. **Can I make changes to my custom cake order after it has been placed?**
– The ability to make changes to a custom cake order may depend on the cake shop’s policies and the stage of production. It is recommended to contact the cake shop as soon as possible if you need to make any changes to your order. Keep in mind that last-minute changes may not always be possible, especially if the cake is already in the process of being made.

6. **Can I add a personalized message or special design to my custom cake?**
– Many cake shops offer the option to add personalized messages or special designs to custom cakes. It is best to discuss your specific requirements with the cake shop when placing your order to ensure they can accommodate your request.

7. **What are the options for cake pickup or delivery?**
– Cake shops may offer options for both pickup and delivery. Pickup options typically require you to collect the cake from the cake shop at a designated time. Delivery options may be available for an additional fee, depending on the cake shop’s policies and location. It is recommended to inquire about pickup and delivery options when placing your order.

8. **Do cake shops accommodate dietary restrictions or allergies?**
– Many cake shops offer options for dietary restrictions or allergies, such as gluten-free, dairy-free, or nut-free cakes. It is important to inform the cake shop about any dietary restrictions or allergies when placing your order so they can provide suitable options or make necessary accommodations.

Please note that these FAQs are general examples and may not cover all the specific questions or policies of every cake shop. It is always best to refer to the individual cake shop’s website or contact them directly for accurate and up-to-date information.

If you have any further questions or need assistance, feel free to ask.